F.A.Q.
Supporting Customers
My designs are made with one or more of the following metals:
- Aluminum
- Copper
- Gold
- Sterling Silver
- Stainless Steel
- German Silver
- Bali Sterling Silver
I take great care in sourcing my materials to ensure they are quality metals and contain no allergens. Some custom orders may contain Nickel, depending on the metal you request.
- Regardless of the metal, we recommend removing jewelry before showering.
- We recommend using a soft cleaning cloth.
- 1-3 days for ready to ship items.
- 7-10 days for custom orders.
Yes. The cost of expedited shipping is $25.00, and you may choose this option at checkout.
- All packages are sent with USPS tracking for you.
- All issues with package delivery (missing, marked delivered and missing, damaged, etc) need to be dealt with the USPS by calling:
- If you would like to purchase USPS insurance on your package, please contact me before the processing deadline and I will invoice you for the insurance.
- I do not offer refunds. Items may be exchanged for an item of equal or greater value.
- If there are any issues with your order, I’m always happy to help you. Contact me for instructions.